KAY Outlet 1500 Water Street, Laredo, TX 78040

"Luis was great! He helped me choose the perfect gift this season."

"Guillermo was absolutely excellent. He was patient and extremely helpful through the entire purchasing process. Thank you!!"

"Luis (manager) has always given our family great experience when buying our jewelry we truly recommend the Kay outlets store. Helped my son and daughter find their perfect jewelry had patience and took the time to show them everything they wanted to see. Luis has been our go to salesman. Thank you Luis"

"Luis Garcia was awesome he not only went out of his way to satisfy our needs but he was also full of knowledge on what we needed .I would definitely recommend him 100% to my family and friends , Go Cowboys!"

"I recently had an issue with a piece of jewelry purchased from Kay Jewelers at the outlets, but I was pleasantly surprised by the efficient and helpful service I received from their staff. When I brought the problem to their attention, they quickly assessed the situation and offered a solution that exceeded my expectations. They were professional, courteous, and went above and beyond to make things right.What impressed me most was how quickly they resolved the issue, without any hassle or inconvenience on my part. I felt that they truly cared about my satisfaction as a customer and were committed to ensuring that I left their store happy and confident in my purchase. Overall, I highly recommend Kay Jewelers at the outlets based on my experience with their exceptional staff and their commitment to resolving issues quickly and efficiently. If you're looking for a jewelry store with great customer service, look no further than Kay Jewelers."