Happy Pets Grooming 8900 Viscount Boulevard, El Paso, TX 79925

"Injury to my dog's eye and they failed to apologize and insist was soap or hair in eye but same day I took to my vet and showed eye was a superficial scratch on eye having to get medicine for eye and followup twice. Should've seen paid attention to my dog's shaking as well as other dog in front of me in line also shaking as were afraid of going there. So, beware. Of course they didn't offer to see video footage as their claim was everything is recorded, guess they didn't want me to see my dog in pain after the injury.---adding to review as they responded as to having no record of my visit. How convenient but funny if ur asking what location too. Funny how I'm also asked to pay cash all the time. The records of visit is also just a book with handwritten info. Plus also maybe employee, Karen, probably didn't even bring up to any kind of management or owners in fear what was happening and maybe get what she wished as I would not pursue further action. I even spoke with employee on phone and asked to send her receipts to her cell phone. Regardless, people who read this and have visit or will visit will confirm the bookkeeping and being asked to pay cash and they never provided a receipt either, guess that's how they can respond to compliants as mine as saying they don't have a record of my visit."

"Don’t bring ur pet here. Go somewhere else. I took my standard poodle and asked the groomer not to cut his top knot or do any scissor work. He is growing his hair out. When I picked him up his top knot was cut down small, his legs and tail were still unwashed and black. They use cheap products and did not use ant finishing spray he hair was dry and had static. I should’ve listen to my gut when I dropped him off but I had explained and wrote down what I requested so I was confident she knew what to do I made it clear. I’m so sad about this experience"

"King is feeling fresh and looking great all my dogs love this place thanks for moving in and doing such a great job with my animals."