Walmart Supercenter 10727 Gateway Boulevard West, El Paso, TX 79935

"The store itself has a great layout. I also love the fresh homemade tortillas that are being made in the deli. Get them early in the morning because they run out by about noon. The bad thing about this store, the customer service. Walk in and say hello, the employee in the front ignores you, leave and say Thank you, no response and doesn't even look at you. The employees monitoring self check look miserable. I asked for assistance she came over never acknowledged me, I said Thank you she just walked away. Walmart look at all your stores because your customer service is non-existent. Store is clean and fairly well stocked."

"we almost in 2025.lol we still have security and police,there at the door.when you wall in to walmart.it feels like your walking in to airport.it feels like an airport when you.walk in to walmart.how come target dont have security.there fine i went to tucson there.walmart dont have security at the door just door.greeter."

"My Horrible experience was on Nov 1st 2023 around 9:30a.m. I walked in & walked straight to the meat area. Finally found the floor freezer that had a minimal amount of brisket. The brisket looked horrible. Too much fat cap, not enough meat. Looked around for some employees for assistance & as usual for Walmart you can never find help. Saw 2 gentleman walking by. I asked if they worked meat dept. And of course they didn't they asked What I needed. They would try to help. After I explained they said they didn't know. I asked if they could get someone to help. They went to the meat area & supposedly talked to someone & they said he'd be right out. 10 minutes later the gentleman walked out upset & went on break. I just stood there till several workers saw me & Sudbury offer help. Then finally asked what I needed. I didn't explain & they lady just agreed with me. I asked if she was sure or just said yes to get me out of her way. Turned out the brisket I got was a waste of money because it was bad. $50 down the drain"

"Let me begin by saying this is absolutely the WORST of the WORST place to take your car in for service! I took my Jeep there for a new battery and the service was horrendous. It took them almost 15 minutes to come talk to me while they were all laughing and joking around in front of me. Months later I take my Armada for a oil change at 6:00 pm and immediately a employee comes out and says we’re closed mind you there was no cars being worked on and I reply with don’t you close until 7? He replied with well we have to clean and want to go home too. I proceeded to speak with the manager and he made him do the oil change. On my way home I notice my engine is ticking so I pull over and check my oil only to find out they put 5 quarts when it needed almost 8. I go back the next day and speak to another manager named Luis who told me, “mistakes happen they’re human too but I can give you a $10 walmart gift card” and I told him I didn’t want that I wanted my oil topped off and he finally accepted. Yesterday I took my Alrima to get a new battery and at 5:55 Luis the manager came up to my car to say they were closed already because he was sending his techs home already. I proceeded to go to the Walmart by Cielo Vista and they did a great job and even told me a lot of people go to them after having the same experience with Luid and his Techs. Walmart do something about this!!!"

"Waited an hour at the changing oil lane for someone to help me or tell me the wait time. Then I’ve been told it will take two hours to change oil with just one car in front of me. They told me to come at 7AM if I want to be served quicker. Well that was a lie"