Mitchell's Jewelers Ltd 10 North Dunton Avenue, Arlington Heights, IL 60005

"I had a mother's ring made from my wedding ring. Diamond was my birthstone. They designed a 6 smaller stone ring for each of my kids and it is beautiful. Great creativity used my ideas and there's (much better than my ideas) to come up with the prefect ring. Great customer service. I will never shop for jewelry any where else. Honest, reasonable and great quality! They stand behind their work with no warranty needed."

"Haven't been in this store for years but thought I'd go in again for a few repairs I had. One was a bracelet that was quoted at $75 for the repair. The second was a simple fine neck chain that needed a larger clasp. This was quoted at $12 which I though was fair for a simple clasp change. Today I went to retrieve my jewelry and instead of $87 my bill was over $100. I asked the clerk why the price was different than I was quoted. I received a lame answer that another $12 was needed to solder the clasp to the necklace. This is an extremely fine chain that didn't need soldering. I told the clerk that I have never been to a jewelry store for repairs where I was given a quote and then the price I had to pay was higher. Forget this place. It smells musty and their stock looks old and dingy. That's what I get for trying to support a local business. Good luck! Don't be a sucker by going there."

"I don't even know where to begin!! Mr. Mitchell is incredible, and so is the rest of the staff! My boyfriend and I visited the shop months ago in March to begin our engagement journey. Like most, we had no idea where to begin or what we were getting ourselves into. Mr. Mitchell took time out of his very busy day to sit with both of us for some time and educate us on the best stones and settings for a ring. He answered all of our one million questions and even provided expert guidance on next steps. Not only was he incredibly informed, he talked to us as if we were a part of his family. The man is quite a charmer! Mr. Mitchell had followed up with my boyfriend throughout the summer, checking in on our progress and maintaining a clear line of communication for when he and I were ready to pursue an official engagement. On Saturday, we had our second appointment with Mr. Mitchell. We decided we were going to create a custom engagement ring: Something that would be able to portray my personality because the traditional rings seen across the internet could not do so. For an hour, Mr. Mitchell listened to me and took notes of the type of ring I desired. With inspiration photos and a descriptive explanation, I have trusted Mr. Mitchell to take creative freedom to create an incredible diamond ring. Now, we are still in the early stages of design, but I felt it was important to share this awesome experience for anyone looking for a reliable jeweler! Even my boyfriend told me that if it wasn't for Mr. Mitchell, this process would be incredibly stressful. Thank you Mitchell & Co!! I can't wait to see what you come up with!! PS- I will update this post when I have a photo of the finished product."

"Jim Mitchell is a true artist! The jewelry he creates is absolutely amazing and beautiful! The staff is friendly and knowledgeable. One of a kind jewelry. Personal service, and everything done IN HOUSE!"

"I recently purchased an engagement ring at Michell’s Jewelers, and I couldn’t be happier with how it turned out. This was by far the best experience I’ve ever had purchasing something. I can’t say enough good things about Jim and the experience I had working with him. Jim was knowledgeable, kind, and humble. The first time I went into the store, Jim sat down with me, went over the 4 C’s, answered all my questions, and went over everything else I needed to know. Jim ordered a few diamonds in and when I went in to look at them we looked together under the microscope and he showed me any imperfections that were there before I chose one. This was something no other jeweler I visited offered to do. Once I selected the diamond, Jim made a mold of the setting and made sure everything was correct before he made it. I would recommend Mitchell’s Jewelers to anyone I know."