Keswick Jewelers

"I don't do comparison shopping so I don't know how the prices are vs competition. However the quality of the piece I purchased and the service during the sale and afterward were excellent. We did have to bring the piece back for a minor repair but it was taken care of quickly with apologies. All interactions with staff were very positive."

"We were "just looking" for "some ideas", may be a nice piece of jewelry as a X-mas gift for my wife. ..., Great selection, great service, zero sales pressure, plenty of patience and good suggestions..., We picked a nice ring, Mariusz offered to make some modifications to the ring..., and he offered to get it done before the holidays.... We picked it up yesterday; what a great service! Highly recommend Keswick Jewelers!"

"Keswick Jewelers For some reason, I didn’t think to ask for advice from my married friends. I thought I had a handle on this… how hard can it really be to buy an engagement ring? Then you walk into the store and whoa. That’s a lot of options. My now-wife is originally from New Orleans and I wanted to find a ring in which they could engrave a fleur-de-lis. After looking through the glass at dozens of rings, and quickly doubting my ability to make a decision, Caroline suggested that we design a ring together. “Seriously? On the budget that I just gave you?” “Absolutely.” Caroline proceeded to sketch the few ideas that I had, was able to make some tweaks that she suggested (and that I was comfortable with). Minutes later, boom, was my vision for an engagement ring on paper. Caroline and Julia continued to work with me on choosing the metal, finding the right diamond, reviewing a 3D model of the ring, and allowing me to make changes whenever I had second thoughts. But what mattered most is what SHE thought of the ring, my future partner for life. To my relief and gratitude, it was “perfect” (something that many other people iterated to her upon seeing it for the first time). Leading up to the wedding, Keswick would check for any flaws and even polished it a week before the ceremony. Needless to say, based upon on the experience with the engagement ring, we entrusted them to help us find wedding bands that spoke to us. In my mind, virtually everything that led up to our wedding day was perfect. And it really started with a stroll into a downtown Arlington Heights jewelry store, pretending that I knew what I was doing, and then gratefully deferring to a professional to work WITH me on something special rather than trying to just sell me on something in one of their display cases. Caroline was a creative, patient, and supportive part of our wedding process. And positive experience like ours is something you just can’t get on the internet."

"My husband and I had a great experience and Keswick. We were looking for our wedding bands and decided to stop in since we spend a lot of time in Arlington Heights and had always driven by...so glad we did! We stopped in a couple of times before making a decision and were helped by Danny each time--he was super helpful and fun! Each time we came in, he took his time to show us all the options, to ask questions about what we like and don't like, and to share his thoughts and recommendations. He really took his time with us and it was so appreciated. When we were ready to purchase my husband's wedding band , the one they had in the case needed to be resized. Can you believe it...they were able to resize it on the spot in minutes! It certainly helps to have a master jeweler on-site for things like this. Highly recommend stopping in at Keswick for a great customer service experience when you are in the market for jewelry. They give each customer individual attention in a no-pressure, enjoyable environment. On top of that, the jewelry is beautiful. Had I spent more time wandering the showroom, I am sure I would have found something for myself. I didn't get my own wedding band here but will consider stopping by for an anniversary band in the future. Keswick is worth the visit!"

"Absolutely fabulous team! All our wedding jewelry was from the Keswick team and they were so great to work with. We moved out of state after we got engaged. Working with them to pick out, purchase, and ship our wedding bands was super easy and took a lot of stress out of the process."