DesRochers Backyard Pools & Spas 720 Cottage Street, Shorewood, IL 60431

"I have been dealing with DesRochers Pools in Shorewood for about 4 years. I had a new heater put in and it had an issue. I was a bit upset but the team handled the situation professionally, quickly and fixed an issue with the heater itself. I have also replaced my filter, and now having some tile work done. I will continue to give them all my business. Thank you for being a stand up business which these days seems tougher to find."

"From my first time in last summer as a new pool owner through today trying to find parts to hook up my new filter. They're always pleasant to deal with, helpful with whatever you need and haven't tried to up sell me on stuff I may not need. Will continue to get my business."

"Let me start this review by saying 5 stars isn't enough! We had BYP install our beautiful in-ground pool 16 years ago and have been completely satisfied since. We purchase our chemicals and any equipment necessary from them and their staff and service is second to none! Their prices are reasonable and we appreciate the expertise and knowledge of their entire staff to help guide us on attaining the highest quality water for our family and guests. This is a perfect example of a family owned and operated business as they truly care about their customers and strive to exceed expectations. Mallory in the Shorewood store has been my primary contact for many years and is absolutely a pleasure to work with and the staff she has in place is highly trained and capable of handling any challenge or issue that may arise. We couldn't ask for a more professional, friendly, pool/service company to work with and we'd highly recommend them to anyone looking to own a new pool and/or purchase equipment and/or chemicals from...they're wonderful!"

"They are the absolute best. We go to them for all of our pool supplies and they are always honest with what we need. They test your water and let you know what your pool can use. On a few separate occasions we have needed a part that we have priced online and ultimately purchased it here for cheaper than amazon. Mallory is always on top of her game, and shocks us with how much she remembers about us every time we walk in. We also use them to close our pool every year and Eddie is one of the most personable people I have ever dealt with. They are all great!"