The North Face St. Louis Galleria 1464 Saint Louis Galleria Street, St. Louis, MO 63117

"Nice staff. Apparel focused, so only a small camping section. I imagine the small sleeping bag area was to give some legitimacy to the rest of the gear."

"I stopped by yesterday and staff was so friendly, knowledgeable, and helpful! Good customer service just makes my day."

"Staff was friendly and helpful. I have called and they never have the one item I want in stock. Not the employees fault or even the manager as be stated they hadn't seen one in months. Sounds like a north face sourcing problem. Overall, store is nice and staff is helpful in getting you what you need."

"We purchased two coats from this store. The information plates on the coats were too small to read, so we asked the seller how to wash them. We were told they were machine washable with cold water. But that caused lumps inside the coats. Not happy about their irresponsible service ."

"I had to make a return on a defective product. The first employee was really sweet, but (I’m assuming) the manager was really rude about it. She said, “well, I’ve never had any returns or problems with this before..” (trust me, there’s reviews online stating it leaked - why would I lie about this?) She was very dismissive, and seemed to take it personally that I was stern about making the return. North Face products are high quality, and good products. I’ll keep buying North Face, but I don’t understand why staff is so rude and dismissive (this was both over the phone with NF customer service, and multiple times in person)."