Concept Connections 1305 West Magnolia Avenue, Fort Worth, TX 76104

"AMAZING STAFF!! SO CARING AND SO PATIENT!!!"

"My daughter has attended here for close to two years. The staff is amazing and they all truly care about her treatment. Mercedes who is my daughter’s case manager, has always worked to make me feel like I had a say in her treatment and like I was part of the team. I highly recommend them."

"My wife and I went for a consult at the Plano location. We had a horrible experience. I have heard rumors that the service is declining here, but I wanted to find out for myself. To begin with, we had to stand outside of their locked door for a long time. We could see 2 women in a window who obviously was doing their best to not notice us. Finally one of them who introduced herself as the Director opened the door for us. She put us in a room that was more of a combination conference / storage room. She told us she would be back in a few minutes. It's not important, but I must also comment on her attire; to introduce herself as the Director, she did not present herself as such. I understand casual Fridays, but this was not a Friday. She was in a T-shirt with slogan wording, black jeans and converse sneakers. When she finally did come back, we realized she was a very loud woman. She would not let us ask questions or make comments as she continued to interrupt with her own input. I shudder to think how she speaks to the children. The whole place seems to be in a state of chaos. I was told that they had recently moved to this new location, and I fully hope they get settled into it soon. I don't think we will be attending at this time, maybe we will feel differently about them in the future. I will however suggest to the Director that she chooses a bit more professional attire and demeanor as that does go a long way with how people perceive you."

"AquaKids McKinney hosted a group of 8 clients and their therapists today at our facility. The kids had a blast and the therapists were very nice and encouraging to the children. Although we do not know about their business, we can tell that there are good people working here. Would recommend if you are looking for ABA therapy. Thank you, Concept Connections!"

"Not a very helpful review by Andrea so I wanted to add mine to counter. My child has been going here for 10 months and the positive changes compared to his last school is night and day. Before he was in a strict ABA program that didn't include any speech whatsoever. In fact we were dissuaded from even trying. As a result our child plateaued for over a year. Then we moved to Concept Connections, and we are amazed weekly at the new things our child is learning and doing/saying at home. Classroom setting, one-on-one time, gym time, speech, life skills, and more. We couldn't be happier!"