Denise Essner & Associates 1326 Copper Drive, Cape Girardeau, MO 63701

"I went to see someone at this office, and I made an appointment to come back a couple months later because that’s the soonest they had an appointment open. Good thing I didn’t need help that bad because I wouldn’t have got it till a few months later. They ended up switching the person I had my appointment with, without telling me. Then they sent out my appointment reminder at 11am the day before so it was too late for me to cancel without fee. They are now charging me 45$ for cancelling in 22 hours instead of 24. It’s already more expensive than any other place I’ve gone around here. Even though I called immediately after the appointment reminder. I’ve gone to therapy at several other places and they’ve NEVER done that to me. I now feel better about canceling and will not be going back to this office. I hope they don't keep doing this to people, it just causes them more stress and that’s the opposite of what I came there for. Maybe they can send out a reminder note in advanced so people have enough time to cancel and don’t change their therapist up on them."

"Great therapists. EMDR, ACTS, Trauma"