Pasadena Health Center

"The dental staff is inadequate and I highly doubt to come here if you are looking to be billed correctly. They wouldn’t accept me after I told them their office is in network with my insurance. They even admitted that the prior patient to me had to pay out of pocket cuz when they ran his insurance it wasn’t in network but they did it anyways. I called and even showed them on my insurance app and they still wouldn’t accept me. Waste of time I don’t have trying to get my teeth checked out. Can’t imagine what the doctor is like."

"They’re rude, never answer the phone. When you go in there’s about 3-4 receptionists asking you the same question because they do not have any communication skills. Dolores from pharmacy is RUDE. She did not want to transfer me to make an appointment because “that’s not her department” over all a horrible clinic not sure how it’s still standing. If you don’t like your career you can easily change it. Because customer care is definitely missed in this establishment. Not to mention not even the Dr.’s last. One day you go an see a dr. On your next visit the dr left to another clinic I wonder why."

"Yesterday 08/15/2023 i had an appointment with Alison ann, she is tired. She il older and need to rest, she was with me, also, that office had the worst organize. I would like to write everything. Careful with Allison after 12:00, she is ugly person."

"I leave 5 stars bc they saved my life. Bloodwork led me to needing special care. The doctor and staff found me a doctor that would take me in with state assistance because I am low income. Had they not done that for me, I wouldn’t be typing this today. Because they provided the specialist, I found very affordable medical help. Every time I drive past, I always think about what they did for me. They treated me with respect and I’ll always appreciate that from a public health clinic."

"I cannot say anything but good things about the Pasadena Health Center! Their staff are all incredibly kind and helpful, and they were even able to get me an appointment for the next day. I waited less than 10 minutes for my appointment after filling out my new patient forms and the front desk was very understanding and informative about my payment options. The nurse who took me back to the room and did my intake (I don’t want to post her full name but want to give her kudos, her last name starts with “J”) was so sweet and amazing at administering shots! The doctor fee was very reasonable as well. I truly received phenomenal service and will definitely be coming back for my future medical needs!"