Quest Diagnostics 4904 Fairmont Parkway, Pasadena, TX 77505

"This place is horrible. Unacceptable. Technicians are not nice. Not one was nice. Worst place ever. I hope they don’t ruin my specimen. I told them that their service was awful. We will see. I’ll keep you all posted. The quest in Bellaire is so much nicer and techs are nice and respectful of elders. This place no respect for patients."

"The front desk woman is very insulting. Although I came prepared and was checking myself in without requesting assistance she still spoke down to me without provocation. She was bitter to every poor soul that requested help or had a simple question."

"The nurse that did my exam was absolutely awesome! She was nice, informative and great at doing her job."

"They have gone above and beyond to not tend to walk ins, then when you make an appointment they do not follow it. Finally was seen and all I saw was personal on their phones others applying make up while I was in the room and others chatting and laughing in the other rooms, all while I advised them my sugar was at 60 and going down. This place is very unprofessional. Never again"

"Had a great experience here. I had an appointment for 10:20am online, checked in at about 10:12am and was called at around 10:25am. They were very busy, but the process was smooth. The waiting area was clean and I like how the TV monitors show your place in line with your appointment so you can know if you are next or further down the list. I believe the phlebotomist's name was CJ who saw me. He was very knowledgeable, professional and polite. The lab draw went very smooth. He even informed me about how squeezing your fist during the draw could cause elevated potassium levels and to not do that, which I had no idea. I will definitely be returning to this Quest for any future routine lab draws."