Carnegie Sargent's Pharmacy and Health Center

"Due to the ADHD drug shortage, I've spent the past few hours on the phone trying to find a pharmacy in the city with my son's medicine in stock. The gentleman on the phone was rude and wouldn't let me explain my situation, I was treated like a drug addict looking for a fix. Very disheartenting and unprofessional."

"The pharmacist was very dismissive and mean. I did nothing but ask for a recommendation on which medication I should get bc I was having light symptoms. There is a nicer way of talking to people. I have no reasoning as to why I was spoken to so rudely. Will never return to this pharmacy again. All the responses to the comments saying everyone else is a bully maybe practice what you preach or quit your job if you hate it so much."

"Came from out of town and had to pick up my prescription at this pharmacy and I’m glad Mark was able to assist. I called about an hour before hand and Mark not only confirmed my prescription was sent there by my doc but also gave me some very clear instructions on how to find them. Once there he diligently walked me through my meds(that were prepared beforehand),as it was my first time for most of them, and even recommended some great spots to checkout while I was in town. 10/10 would recommend this pharmacy! Thanks again Mark!"

"I stopped by Carnegie Sargent Pharmacy after leaving my dentist. Mark was very helpful to me in suggesting items I could use after having my tooth extracted. I was well please for the time and effort that Mark showed me. He took his time in explaining choices I could use to follow my dentist's orders. If I need any pharmaceuticals or any dental-related items, I will not fail to get Mark's advice. Thank you, Mark."

"I recently moved to Chicago and I was looking for a new pharmacy. I called Mark to discuss availability of a medication in his store. I received a similar response to many of the prior reviews, however, I simply took Mark’s response as being thorough and not at all being rude. Over the next few days I spoke with Mark multiple times on the phone. He was VERY easy to get in touch with compared to my prior experiences with pharmacies (he placed me on hold one time for roughly 20 seconds and was apologetic for the ‘long wait’). He was clear (And seems to be very consistent) as to what documentation he requires and he was extremely helpful in obtaining information from my doctors office. During our phone calls we even had multiple discussions about how much he thought I was going to love Chicago and he began giving me recommendations for his favorite places in the city. Once he received the documentation/info that he clearly stated to me he needed from the beginning, he VERY quickly (within minutes) filled my prescription. When I met Mark in person he was even more personable than he was over the phone. I highly recommended this pharmacy."