Devin & Sons Plumbing 6705 U.S. 290, Austin, TX 78735

"Aldo and Tanner were both pleasant and kept to their tasks. Tanner explained how to use the new system so well that I had only a couple of questions - which he answered. I was thrilled with both gentlemen and how they handled my requests to keep my indoor cats safe throughout the repair/replacement process. Thank you!"

"I also posted this on Strand Brothers since that's where calling Devin & Sons on a Sunday dispatched us to. Hired because they had good Google reviews and were based close to our house. Do not recommend for water heater issues but also probably not for anything else. Water heater broken Friday, attempted relighting pilot light several times before giving in and seeking a pro. Called Saturday, no answer. Figure it's Veteran's day so we need to wait. Called Sunday morning, left # but no call back. Called Sunday around 1pm, appointment scheduled for 2pm, $99 visit fee(!). Call at 3:30 (1.5 hours after scheduled time) "oh no, we were sending a plumber but you need someone for a furnace" "no, we need a plumber for a water heater" "oh okay, they're on their way". Call at 3:55 from tech, dispatcher wrote down wrong address (happens but not surprising given the issues thus far). Tech arrives, without inspecting the machine, says "$200 to *attempt* to light the pilot light" -- on top of $99 visit fee. We say we already know it's not going to light so can you just figure out why it's not lighting. Guess that's not allowed. Tech, realizing we are very annoyed and not going to give his company any more money, attempts the pilot light for free (good on him, we appreciated that). Fails and confirms it would have been $200 down the drain on top of the $99 already down the drain. Nice tech, but very annoying experience with this company. Have since learned Doug the Plumber and Champion will send out plumbers for free estimates."

"good work.turned into a bigger project than expected. Trevor handled the challenges well and had a terrifc attitude and demeanor during the job. Pleasant to work with."

"Diego Minetree was wonderful! He arrived out the same day I contacted for work and made right. He was and professional and patiently explained everything he did. I hope we see him again the next time we need plumbing services!"

"Needed my shower repaired ASAP and was able to schedule with one phone call. The plumber, Ayden, was excellent - pleasant, patient and thorough, took the time to make sure the problems were fixed, answered my questions politely without being condescending. Would use this business again and recommend."