THE CRACK LAB LLC 9440 Louetta Road, Spring, TX 77379

"Helpful staff"

"I decided to use this business to repair my son's iphone 6 plus. I found them on Groupon. First, the owner would not honor the Groupon because he stated that he was the new owner and did not have a contract with Groupon ($36). Second, the screen on the phone was cracked, but the phone still worked fine. It took him a day and a half to get my phone back to me (I met him at 6:45pm at the business). He was walking into the store with the cell phone. I paid $74 to repair the screen only. When I got the phone home, it would no longer charge and the iOS had been wiped. I could not update it using iTunes and kept getting error messages. Finally Apple suggested making and appointment to try to repair the issue. I did reach out to the store owner to try to get clarification about what happened during the repair, but I have not received a response (it was only a cracked screen)."

"This Is the most unprofessional business I have ever encountered. The man has threatened to not give our properties back if we didn't leave a good review after having our properties for over 3 months. Extremely un satisfied with this thug. I wish I would have spent double, even triple the price to have ANYONE else repair."

"This place is terrible if you want your phone fixed in a jif. If you don’t mind waiting a month or two for your phone back then this is the place, quality is low. Workers show no respect to their customers. And they threaten you if want your phone back and leave a bad review. So be careful when coming to such a terrible place"