Joe Cool's Cooling & Heating 10209 East Rancho Diego Lane, Crowley, TX 76036

"First cold spell of the year and the heater didn’t work. Everyone was shivering all night long. I couldn’t do anything about it because I work 12 hr night shifts. I contacted my home warranty and got referred to Joes. Tho a worse cold front was coming so waiting the allotted “24 business hour” time frame to contact us given by the home warranty company. I Contacted Joes at 8 am after I worked all night and explained my urgency. I was met by a delightful woman who answered the phone that I later was informed was Joe’s wife. They scheduled an appointment same day. I got a couple hours of sleep and Joe showed up that evening and troubleshot our issues and fixed them. We are nice and cozy. Joe explained everything he was doing and was pleasant and professional. If I couldn’t go through home warranty, I would choose this company again for any HVAC needs."

"I can’t say enough good about Joe cool. without a doubt he is The most professional attentive AC guy in the business. you aren’t just another customer. He genuinely cares about helping you and doing it in a timely manor. His prices are better than most and his attention to detail is above and beyond! I won’t use anyone else !"

"We had them scheduled to come this past Monday because our two units were freezing up and not blowing cold air. The repairman walked in my house literally 5 minutes and walked out stating that the problem was fixed and recommended having the AC unit cleaned. Which he stated they don't do that work He never went upstairs to check any vents. Only added freon and said it was fixed, same day same problems existed. What's worse I try to I tried to call into the office to make a complaint and the lady Mary answering was in total defense of the way this job is handled all while telling me that they get paid for their time on a job. My response was how much is 5-7minutes worth. It is 110 to 115° here in Texas and my house is reading at 90 I have also reported them to American home shield. Update: Joe cools, straight lied...another technician came today and stated the coil is bad and needs replacing. They are running a scam service on AHS!. I bet they got paid while we are still suffering from a 110 degrees heat!"

"My ac unit is over 25 years old so I have AHS for this reason. Joe Cool was assigned to me on a service call and have always done a great job. Any time I need service I request them, Joe told me it was just a matter time before I would have to replace the complete unit. That time came this month...Joe and Sherry are great people, professional, honest and worked with me and my crazy work schedule to get my new unit in at a great price and fast. Thanks and would and will recommend this company to all my friends and co workers.."