IlliniCare Health

"Horrible insurance, if at all possible I would ask EVERYONE not to choose this company. I made a huge mistake since they changed their brand in Illinois (ambetter) my mom will be paying so much more money and so far her previous PCP will probably not accept this insurance, it's a real nightmare. I feel bad for my mom, I guess I'll try my best to pay out of pocket if at all possible. Everyone should stay away from this, it's unbelievable the kind of healthcare system this so-called advanced country has."

"If I could give them zero stars I would. My father in law hasn’t been able to walk in almost a month! And his doctor referred him to get an MRI and illinicare has denied him. How do you want him to get therapy if we don’t know what’s wrong with him! What’s the point of having this insurance if you guys just keep rejecting patients and their needs! Very unacceptable!!"

"With Illinicare some nurse contacted me from a mental health and substance abuse agency called me stating to me that I was recommended for her to sign me up under a mandatory six months program when I have never had a condition with mental health nor substance abuse! The nurse came to my home and requested all of my medical history and said that some one from the Chicago insurance headquarters referred me and the person "Tracy" could never be contacted to verify why I was referred as I don't have these conditions and certainly don't see how they're assisted me by having a nurse come out to retrieve my information and make me sign statement for a program that has to do with mental health and substance abuse!!!! Either they wrongfully referred me, or there's something very illegal going on as I am upset because I didn't know who the nurse was nor did I want to be linked to this program for they have no right to be monitoring me just because I'm using this health care insurance plan!"

"Although, I didn't initially choose IlliniCare as my insurance company, I'm so glad that they got my back. From the beginning, they have offered so much more than you expect from a traditional insurance provider. I now have a (free) full time gym membership, attend member events on a regular basis and I found in network providers that complement my more natural approach to life."

"I have never experienced as big a frustration and headache. I got the insurance in April and did not receive a card until June 15. The PCP was incorrect. I have called multiple times to get it corrected a process they say takes 24 hours. It is now June 21 and it is still incorrect. I had to pay out of pocket because my daughter was sick and the doctor would not see her without the correct PCP on the card."