Party City

"They were doing the best they could with low staff and high volume in orders. I came in 1/6 and when I went to look at the balloons the young lady doing the inflating advised that the wait was 15 minutes. Get to the counter, the cashier says an hour. Okay. Then the two associates blowing up the balloons were talking about the customers remarks regarding the wait in a rude manner. Did not appreciate that, I could understand why a customer would be concerned if giving contradicting wait times. Overall, recommend ALL associates to be on the same accord and customer slandering should be done in the back room or office, not on the floor with other customers."

"It doesn’t make sense how a balloon store can’t fill balloons you buy from them in store because it’s outside “balloon center hours,” yet I couldn’t seem to find any balloon center hours online. And cherry on top they told me their balloon center hours are closed I left but then went back inside to ask a question and there was a girl inflating a balloon there as I was walking in."

"Went to pick up a balloon order for my son's birthday, stood at the counter and waited to be acknowledged while the associate arranged a balloon bouquet. Nothing. Not just a moment, not be with you shortly, nothing. Finally I said, "should I go to the register to pick up my balloon order?" She said, "no what's the name on the order?" I told her, she handed my balloons to me and I left. 30 minutes later the game controller balloon completely deflated and the #3 balloon was still deflating. I never heard the helium seeping out and there were no holes. I know how to properly store balloons this is not my first rodeo and for the price this was very disappointing."