ONE9 Travel Center

"Rude cashier the night of 11-23. I asked for a pack of cigarettes, she brought over 2, I politely said only one, so she throws the other pack. I finished my purchase, I said "thank you, have a good night." Her reply was "uh, huh.""

"So I roll in park then I reserve my shower. SHOWER 5 is ready and the code. I get to the door #5 , enter the code twice no access. I asked the shower attendant for assistance. He looks at the number on the door he entered the code off of the app three times , then he tells me sometimes you have to enter it more than once. IT DOES NOT OPEN, he knew that it wasn’t going to open. I’ll tell yo why , because when I called Pilots Professional Driver Service. The Representative called the store and the guy that was cashier answered he told the Pilot Representative. Number five shower hasn’t been cleaned and is still unavailable. OK ! Who initially entered in to the system that it was ready. The two guys were the only ones working this morning the ladies weren’t here yet. I’m know the pilots corporation doesn’t allow Games to be played with their customers. Most places would fire both of those guys."

"The tall maintenance girl and cashier usually at or on night shifts is polite but very unprofessional and inappropriate. She seemed to be under the influence whenever I had her assistance. She shouldn't ask customers to exchange phone numbers and want to meet up in the parking lot while she's changing trash bags around the premises hopping in and out of cabs of multiple trucks. Not only is that very dangerous for a young lady like herself but very irresponsible for management putting a attractive and naive lady doing such a job at them hours of the night. Her name is Keriann I believe that's the name she put in my phone with her number of course."

"My customer service experience has always been excellent. The staff are friendly, kind and courteous. Tammy, cashier made me feel appreciated and valued as a customer when I had checked out with fuel and coffee over this Labor Day Weekend. Thank you for your hard work and service!"

"I wouldn't stop here again unless it was just for fuel. Their heater lamp food wasn't so freash. The rest room was nasty, and trash was full. The cashier wasn't the most friendly but wasn't rude, and I had to wait at the checkout for almost five minutes. Subway was closed so they could go on break."