Jewel-Osco Pharmacy 1950 West Galena Boulevard, Aurora, IL 60506

"The folks at Osco pharmacy are wonderful and extremely helpful! Not sure why I see bad reviews, there must be some very impatient people giving reviews."

"Friendly place and excellent customer service. Some staff lady at the cash register greeted me and said have a great day! That was powerful and I thought how great it was to hear someone say that to me or anyone. She literally made my day. Thank you Jewel Osco!!!"

"I have been going to the same Osco pharmacy for at least 20yrs. It's a wonderful place to come to. Everyone is kind and do their best to help you. I truly trust them to give me the correct amount of meds, make sure I am comfortable in taking new meds and answer all questions big or small. If you want to get meds here, please do. I wouldn't go anywhere else!"

"I’ve gone there three times this month and they messed up my medication two of three times. The first time, they straight up wouldn’t sell me the medicine I asked for even though I’ve bought it every 10 days for probably 10 years, and they couldn’t explain why. I made the mistake of going back again and this time they sold me the medicine and grabbed it from behind the counter and charged me for it, put it in a bag, and sent me home... only to discover they straight up sold me the wrong thing. Like, they gave me a totally different medicine that what I asked for. The agent told me it was the same and it was another medicine entirely. She just didn’t know the difference. That is scary for a person in that role. It also meant that I had the wrong medicine and now can’t buy the right one for 15 days because of the law and then accidentally giving me something wrong. I called and explained all that and asked to speak with a manager to try to find a solution since I’m otherwise just stuck with nothing for this whole time. The manager wasn’t available so I left a long detailed message and was promised a return call the next day. That call never came, and they haven’t returned my call my last two tries either. Beyond frustrating customer service, this was incompetent and dangerous service selling me a different medicine than I asked to buy. I’m glad I happened to double check and notice myself what the trained pharmacist apparently couldnt. I’m upset by the mistake and upset that no one there will answer for it or try to make amends. Instead I have nothing. I will not be back, and I suggest you find another pharmacy."

"This place is horrible with prescriptions! They never have my medication in stock and I have to wait up to 6 days just to get my prescription filled that I am supposed to be taking everyday, the only reason I used this pharmacy was because of the convenient location. They won't even send my prescription to another Jewel pharmacy nearby. These people are extremely slow also! Take your prescriptions elsewhere! I know I will be!"