Jewel-Osco Pharmacy

"The WORST pharmacy within a 50 mile radius. By a LONG SHOT. Avoid this Osco Pharmacy at all costs. I tried to give them the benefit of the doubt. But after three ridiculous interactions, it’s time to discontinue my use with this location. About 3 Weeks ago, I had a medication sent over by my GP. When I called the pharmacy, they said “We have the prescription, but we don’t have the full quantity, so it’ll arrive and be ready tomorrow afternoon.” Fine. However, by the time the next day rolls around, come to find out, my medication never arrived because they never ordered it. They simply put on ‘hold’ despite them having the full quantity on hand. The pharmacist who assisted me was incredibly rude, and didn’t apologize once. She filled it promptly and that was that. The second time, I had another medication sent over for nausea. The quantity prescribed was 30, so it would’ve been a full stock bottle. Despite me being in obvious distress and discomfort, they still told me it would be ready the following day. Mind you, I went the previous day at 10am. Lastly, I had two medications sent over today. So I walked into the pharmacy, asked what the wait time would be, and one of the technicians told me about 25 minutes, and that I simply had to wait on the text notifying me when they’re ready. I waited in my car for nearly 2 hours, never having received the text. By the time I walk back in, they quickly asked for my name, and then began filling it, never once giving a call to let me know it’ll take longer than expected. By the looks of it, this Osco does NOT care about you, or have your best interest and HEALTH in mind at all. The pharmacist with glasses and dark hair should NOT be working in healthcare. She doesnt acknowledge you in any way what so ever, and she even looks personally offended and annoyed when you try to ask a question regarding the RX you’re picking up. This pharmacy is a JOKE, and should be ashamed of themselves. You’re much better off going to the Osco-Drug in Spring Grove. It pains me to even give them ONE star."

"I’ve been using Osco Pharmacy in Antioch for at least three years now if not longer. Everyone there has always been super friendly and super helpful with any questions that I have. Convenience wise, another location would probably be better for me now that I’ve moved but I still come here because I really like the staff. I had an issue with insurance and they did everything that they could to help me figure it out and actually were able to make a difference. I’m really appreciative of them, especially during the holiday when I was Expecting to be hitting dead ends with my insurance issue until after Christmas."

"This pharmacy is fantastic. They are quick and thorough. The staff is friendly and highly knowledgeable. Some of the staff has worked there since I was a small child. They take the time to ensure you understand your medication. They also have an automatic refill program that ensures elderly patients (or anyone) remembers their medication for chronic conditions. Highly recommended this pharmacy."