CVS Pharmacy,

3500 Dodge St, Dubuque, IA 52003, United States

"Melissa is the greatest, most professional, & friendliest pharmacist we have ever dealt with. She always has a smile and welcoming attitude. To us, she is so fun to deal with. Employees like Melissa are very few & far between."

"I've been here a few months. Every single prescription I've had. For life saving medicine (Type 1 Diabetic). Has come week(s) late, or had some other crazy issue where they have to reorder or are waiting on the tooth fairy to call them back. One time I had to wait 20 minutes to pick my order that the app told me was there because the pharmacist couldn't figure out that she spelled Adam with 3 A's. I move around a lot and have had many pharmacies. This is the worst. I'm tired of torturing myself. I shouldn't be waiting for insulin and sensors because of people's consistent and stupid mistakes."

"Melisa is always friendly, professional and ready to answer any questions I may have about my meds. She is the best and love CVS! Dubuque Iowa Jorge Rangel."

"I came in to help my fiancé retrieve his prescription that was called into the pharmacy some time around 3-4 am seeing as the need for the medication was due to an early morning emergency room visit. We made it to the pharmacy around 3:30 in the afternoon and were told we have to wait about 20 minutes or so. A little odd, but he's used this pharmacy prior and has had to wait before. We both wait patiently and when we go back up to see if it's ready, while it is, that's when things got messy. While I was waiting for the pharmacy technician to actually help us (bless her, she tried her hardest to be as helpful as she could) the actual pharmacist is helping more customers. Due to close proximity, I hear an additional 3 customers out of the 5 she helped have other issues that obviously took them all VERY off guard. For their privacy I won't be explaining further. The line of people waiting was exceptionally long and both myself and my fiancé felt as though the pharmacist was incredibly sassy, uneducated about the procedures needing to be done, and overall had poor customer service etiquette. One gentleman actually completely left the line citing "I can't wait, this line is going nowhere." It was only after AN HOUR of waiting that we finally got what we needed. I understand the medical field is busy and the substances' being passed over the counter can be lethal if not kept in check. But to treat customers like they're fools while also being INCREDIBLY unhelpful and unsupportive is no way any medical professional should ever act. I give them 2 stars because I know one bad employee doesn't mean the whole pharmacy is bad, and the technician was lovely, but really, this needs to be mentioned in the possibility of any further cases."

"The pharmacist, Amanda is super helpful, and very patient. I was suffering from extreme stomach (nausea). She worked so hard on getting me a RX for protonix. That is just one example of how gracious she ha . (and is) been from the 1st day she started there. I greatly appreciate her working at CVS in Dubuque. I would rather give Amanda more that 5 star, 5+☆!!! Thank you for all you do, with all you deal with, very kind, efficient, Respectful and pleasant to deal with. Sincerely, Becky A."