Villa Rae Apartments

"Great apartment! Upper unit is very nice and the property manager/maintenance staff are extremely responsive/quick with any issues - response times are quick as well. Average utility bills too. Quiet environment - great place to live."

"I would think twice about renting at a place with the terrible attitude that the office manager - Julie J - displayed. I was lucky to dodge the bullet on this one!"

"The apartments have a comfortable, homey feeling. The atmosphere has always been quiet whenever I've been over to visit my son and his girlfriend."

"I’ve lived in Villa Rae apartments Kenosha for a year and I was appalled at their EXTREMELY poor maintenance. The move in was fine, apartment is ok. For the price and square footage its on the cheaper end and has basic amenities covered. We have had several issues over the months with absolutely no response from their management, forget apology, we never even get an acknowledgement. During fall we had a terrible bug infestation and our daughter was bit innumerable times by unknown bugs. On notifying the onsite manager we hoped for some bug treatment to address the problem as our daughter had to be taken to the ER but to no avail. I left voice messages personally at ALL folks at their main office, not one called me back. After 3 weeks of the issue a guy appeared and did some treatment after the cold had started and all bugs were already gone. This is also a smoking apartment complex and as it got colder our apartment has smelt of cigarette and POT smoke constantly. On complaining to the management they told us it’s not their issue, since these aren’t smoking free apartments. Currently our master bedroom bathroom is broke and they’re giving us the run around once again. It’s been 5 days and no one has fixed our problem despite knowing it’s broken. Having clearly told them it’s broke they refuse to send anyone over, when they did send someone he did a sloppy job and didn’t fix the problem. I’m so tired of their incompetent maintenance and tired of their extremely poor communication. I can’t wait to leave these apartments, please find a different apartment complex, they’re awful. After move-out they took the entire security deposit. They never sent an itemized receipt for expenses.They're lying crooks. Please stay away from these apartments. The management company that runs this place skimps on management/maintenance costs and makes your life hell in the process."