Fertility Centers of Illinois in Highland Park

"The staff here is amazing! The nurses are efficient, explain everything, and ensure you are comfortable. My appointments were efficient and I always felt taken care of."

"I had a horrible encounter with the nurse Shantel Davis. I tried to schedule my appointment when I got my period through the patient portal, calling them and emailing the nurse directly. With no response or luck. I ended up finally getting through to them on 12/30/2021. When I got in touch with Shantel she had a combative and aggressive attitude from the start of the conversation. I understand that it's the holidays and people take time off but there is no need to get aggressive with the patients. I let Shantel know my situation and tell her my difficulties and her response back to me was "I know what you have been through, I have gone through the same". Shantel was aggressive in her response and had a lack of empathy. I would not recommend this clinic due to it's lack of professionalism and empathy to their patients."

"STAY AWAY, EILEEN IS THE WORST NURSE I HAVE EVER ENCOUNTERED. SHE IS RUDE AND YELLS WITHIN THE OFFICE. I COULD HEAR HER SCREAMING AT THE OTHER EMPLOYEES! I WOULD NEVER PATRONIZE THIS PLACE BECAUSE IF THIS IS HOW YOU TREAT YOUR EMPLOYEES I MUST WONDER HOW YOU TREAT YOUR PATIENTS! i WILL NOT HAVE A FOLLOW UP WITH THIS OFFICE OR CENTER!"

"Dr. Jacobs is a really great doctor"