Advocate Medical Group Primary Care

"I asked to speak to Terri in Geri and the front staff girls wanted me to give them my info. I told them it wasn't necessary to give info but just to let Terri know I was there. They finally told her and she came out and they found it necessary to tell the manager Rueben about it and he called me.. Seriously Rueben.. How do you train your associates and don't you have anything important to do?? This is for Nesset!!"

"So kind, there was little wait before doctor came but that’s all the doctors office."

"Absolutely unprofessional staff without any knowledge, even the manager doesn't know what he is talking about. They keep telling me that my insurance is out of network, I checked with my insurance and they confirmed its in Network. My insurance even called their office, they still don't accept. I'll end up paying co pay because these people don't know how to do their job. If you have any choice, avoid this location."

"I agree 100%. The receptionist is the rudest person anyone has to deal with. As a nurse myself, her manner in which she speaks to patients is appalling! My daughter who had tested negative for Covid was refused to even speak to her doctor. She had to go to Walgreens to be seen and diagnosed with strept throat! Something someone should be able to see their primary care giver! My family will definitely be finding another practice that actually cares about the people they see and treat."

"The receptionist is the rudest person I have ever had the displeasure of dealing with! My daughter had ear pain and an irregular heartbeat and they would not see her because she had tested Covid positive 7 days earlier. She can enter a Walgreens clinic or any other immediate care but her own internist won't see her. I'm sorry Dr. Brander and Dr. Graham are gone but none of us will be returning to this practice. A sad day when one's own doctor's office refuses to treat!"