Northwestern Medicine Immediate Care Mokena

"Honestly it seems all these people with bad reviews have some sort of ax to grind with NM. I've been here for a stress test, X-rays and blood test with no issues what so ever."

"Terrible experience. Had to call three times to get them to fax my test results to the correct doctor. They erroneously sent my results to some unrelated medical party. Thanks for the data breach. Took a week to get the results when I was told it would be two days. Once my doctor finally received the results, he had to contact them again to clarify because the results write-up was contradictory. One star because the test experience itself was great, but that was it."

"I absolutely love my doctor Coleen! She’s very patient and takes the time to answers all of my questions. I have PTSD which makes it very hard to feel comfortable in settings like the hospital. Having a PCP as wonderful as she is has made a huge difference in my ability to get the healthcare I need."

"Have had a good experience here the last few times and in particular yesterday. I saw Nicole Fitzgerald who had great bedside manner (makes a world of difference when you are unwell and sleep deprived). She prescribed me some meds that helped me manage a lingering dry cough I have not been able to kick and I already feel a difference a day later. This location is always very clean and easy to check in to. Best advice I can give is to go in when they first open and you will be in and out."

"I can’t say enough good things about this place. We’ve been here as a family more times than I can count. I usually wait an average of 3 minutes to get taken back. No joke. Many times, no wait. The place is spotless/immaculate and the providers have been great. It’s what you need it for: a quick check for ear infection, strep, sinus infection, etc. It’s not for complicated or involved medical issues. My kids have gotten great care. Wonderful for when you need to get seen immediately and cannot wait for an appointment."