Quest Diagnostics
19070 Everett Boulevard, Mokena, IL 60448
Hours open
Monday:
6:00 AM - 2:30 PM
Tuesday:
6:00 AM - 2:30 PM
Wednesday:
6:00 AM - 2:30 PM
Thursday:
6:00 AM - 2:30 PM
Friday:
6:00 AM - 2:30 PM
Saturday:
7:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 19070 Everett Boulevard in Mokena, Illinois, this institution offers a wide range of laboratory tests and services to help healthcare providers make informed decisions about patient care. With a commitment to accuracy, innovation, and quality, Quest Diagnostics is dedicated to improving the health and well-being of individuals around the world.
Reviews
"5 stars for how quick everything went and how painless getting my blood drawn was. When the lady working there took my blood, I could barely tell she took it."
"Quest has by far the worst customer service. It is almost impossible to talk to someone on the phone. They had lab results delayed and no one could answer the simple question “When are they expected to be available”. Not to mention that there is no phone number for providers!!!! My doctor who order the labs could not get the results!!"
"The only reason I'm giving two stars is because the testing center was nice and the lab workers were very pleasant. To this point I had my labs drawn more than 48 hours ago which were very simple labs. There is no way to discuss with anybody why I have not seen any results or otherwise. All menus on the phone go straight to a voice message. I messaged the facility through the internet and have not even received acknowledgment that they have received my message."
"I had my blood drawn two weeks ago and have yet to see the test results. The status on the app has not changed since the first day. I’ve sent in a “results request”, as recommended on the app, with still no response. There is no option to call the facility to check on the status either, which is extremely frustrating. At this point, I’m not sure I will ever get them, and I have no way of discussing this with an actual person. It is an awful feeling when your treatment is dependent on this testing. Terrible."
"I see mixed reviews but my personal experience was great. Haven’t had a blood test in over 15 years. Was very nervous. I checked in with the kiosk and scanned my ID and insurance card. In less than 5 minutes I was called back. The Tech was very nice and I literally couldn’t tell I was getting my blood drawn she was so gentle. No pain whatsoever. I will come back if I ever need more blood work."
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