Rogers Medical Ltd. 24012 West Renwick Road, Plainfield, IL 60544

"Overbilling patients. They are lying on their medical descriptions to say they did more than they did to get paid more money."

"I am giving three stars because the staff is wonderful there. Though once you leave it is impossible to get ahold of anyone from office. I attempted to call this morning and it stated their phone line has been disconnected. I've had overall really positive experience with providers but they've all since left the practice."

"I wish I could give more stars because this office has the absolute best physicians assistant working here, Emily, but this office as a whole is completely unorganized and unprofessional. Today was the final straw with this place. In the approximate 1 year I have been a patient here I have had multiple issues with the front desk staff. Anywhere from breaking hippa rules and regulations, to giving me incorrect test results, to having an appointment that they were not even open for and most recently waiting almost 2 weeks to get an order for a test at the hospital. I have mentioned, along with my husband our concerns to Emily and I do think they were addressed because since then I have been rudely treated by the front desk staff. They may be going off my unpleasant vibes but they need to understand that this can not be tolerated in a medical setting. I have been tolerant of this because i really, really like Emily and have had nothing but positive experences WITH HER but this is people's health youvare dealing with! I'm not going there to get botox and all of the other med spa treatments. If they want to only focus on that, then take family practice off your information. I work in this direct area and have been referring many people to Emily, all with the disclaimer that the staff is not great BUT my referrals will stop as Emily is leaving and by the lack of responses to other numerous negative reviews here and on other sites, with complaints of similar issues I now see that the these issues will never change."

"Dr. Rogers and her staff are nothing short of welcoming, compassionate, personable and educating. Never have I had any troubles with getting in touch with the front desk as they are very prompt (and don't put you on hold for endless amounts of minutes.) I would highly, highly recommend Dr. Rogers for healthcare and Med Spa. I have been a patient for both and always walked out feeling relieved that I am being taken care of at the right place and not being taken advantage of. Dr. Rogers, in my opinion, has the right approach towards her patients. On the Med Spa side, she doesn't recommend nor try to persuade you down a route for the benefit of her own income, she truly focuses on what's best for the patient to achieved exactly what they're looking for. That approach sold me and I will never go to any other Med Spa other than hers. She has my full trust and loyalty."

"Emily and Dr. Roger's are very thorough, personable, skilled, and compassionate. They take time to listen and provide care specifically to my family's healthcare needs. The front desk is friendly and easy to work with when scheduling. The office is great with kids and adults. I highly recommend this office for pediatric and adult healthcare as it's very family friendly. Their integrative approach is exactly what I've been looking for and am so glad to have found this clinic!"