Peter Matthew Koplos 1220 Airway Boulevard, El Paso, TX 79925

"Dr. Koplos has no beside manner whatsoever. I cannot comment on his expertise as a surgeon. Dr. Koplos performed two surgeries on my small dog after he was bitten by a pitbull. Immediately after the second surgery, I was told by Dr. Koplos that my dog had a "reasonable chance" of making a full recovery. When my dog's health deteriorated further, I never heard back from Dr. Koplos. He pulled a disappearing act. I had to call back a couple of times to speak to another Vet who was familiar with my dog's case. I agree wholeheartedly with the other reviews that Dr. Koplos is primarily interested in the money. And I am saying this from the standpoint of someone who did not pay a penny since the owner of the pitbull had an home owners insurance policy that covered all the steep expenses here."

"I honestly don't know how this guy can sleep at night knowing how poorly he runs the only 24hr emergency vet clinic. He must think he's invincible. No empathy, hires whoever with no customer service skills, zero care in following up with patients who have had horrible experiences to try and remedy it...like normal business owners would do. He doesn't care to fix or take accountability for anything, just takes advantage of owners because they are the only lifeline during such a horrible time... and he continues to get away with it! DISGUSTING..."

"This is the same place that has 1 star ratings as 'emergency animal hospital.' Somehow they keep messing with their ratings. But keep bringing your pets here and learn your own hard lesson if the reviews aren't enough for you. They will cause you more pain you can imagine, take your money at the same time, and harm or kill your pet; all without any legal repercussions. If you're already at this clinic, get out. Because not leaving cost me my pet."

"Had great service here. Dr. Koplos was able to diagnose the problem immediately after I had already taken my dog to another vet who couldn't figure out what was wrong with my darling Doberman. I am forever grateful for what he and his staff did to fix my dog. My dogs are family to me and when they hurt I hurt. I was so worried about her, but as soon as I took her to this place and Dr. Koplos saw her, he was able to put me at ease by attending to my dog and fixing the problem. Thank you again."

"My dog was run over, and I asked the doctor on staff if it were best to put my 9 year old shitsu down. Since he was old, and if he would need further medical treatments such as surgery, it was my decision to put him down. Instead they made me wait over night which cost me 700 for a surgical team to contact me. In the morning I reminded them that I did not want the surgical consult since I would not be able to pay for surgery or their daily and nightly rates while he recovered. The doctor put me on hold came back and said the surgical team over looked his x rays and decided he would be fine with time. Instantly saving me a 200 consult fee which was for nothing since they already knew my dog would be fine. At which point they took advantage of my sadness and compassion for my dog and convinced me to leave him there for the weekend, which would of been 2 more night, instead it turned into 5 nights. During the weekend I called to check on any improvements and none of my questions were answered. In the end I paid over 1500, money I did not have and had to borrow from friends and family. To this day my dog still cannot walk. Now with a heavy heart I may have to put him down, because all they wanted was their money. People here value profit over quality of life."