Barnes-Jewish West County Hospital

"Would like to thank and acknowledge the physicians and wonderful staff at Barnes Jewish Hospital. My mother-in-law passed away on February 3. She was inpatient in the Intensive Care Unit. After coming out of surgery for a broken hip, she had numerous health issues that simply wore her body out. The physicians and all staff at BJH were amazing and treated my mother like she was their own. This health facility, physicians and staff are among the best in the country. My husband and I will forever be grateful to them."

"Racist judgmental and rude!!! I even contacted their patient advocate center and no one has gotten back to me…. I have a video that I will posted once i can edit out private info since the service wasn’t provided to me The patient is positive and I believe that’s what initiated their judgment…. The triage nurse miss diagnosed her…. She should have never given the patient a diagnosis as she is simply an intake nurse she has no patient info and i believe she can’t even legally give out a diagnosis Once in the room and seen by a nurse practitioner and never a doctor after repeatedly asking and being denied another nurse practitioner came in… The nurse didn’t want to administer the topical medication insisting the ailing patient does it…(i have this on video) I’m definitely seeking an attorney for the way they mishandled this patient The patient requested this hospital because this previous back surgeries mentioned took place her she thought she was coming to a place that would care for her as other doctors once have… idk if there is new staff or just a new racist crew I’m viral on tiktok under the same name and I’m going to post the video soon as it’s edited"

"I went to Barnes ER and was not properly treated (medically) . I was treated (verbally) as if I was wasting the PAs time. I left because I did not feel comfortable and did not want to wait more if he was going to not help me. He’s demeanor toward me made me feel as though I was being a bother. I tried to explain my situation (health and financial ) to give him a better understanding for treatment. He said “well you don’t have to do it.” I went home . Still in pain. Next morning came back…I was seen by a MD who at first wanted to brush me off. Until I told him I feel as though you are trying to brush me off. He told me “it’s a normal part of the female anatomy” except… yes we get cyst. If there’s that much pain plus other symptoms..no it’s not normal. He went to get my discharge papers. Came back and said. “Oh they can do a US do you want me to order one” so the MD that works at Barnes..doesn’t know if there’s US available? I would not sit at a hospital for seven hours as if I have nothing better to do. How did I encounter TWO male medical professionals with little to no empathy for their patient? Then I read my MEDICAL chart and he basically says in the comment section that I was fine because I was able to get a blanket I left(able to bend). the nurse did not see me pick up the blanket(I was around a corner & she did not come with me nor offer to get it) …how did you all come to this conclusion? To write that in my medical chart. So now when I go somewhere else someone might think I’m being dramatic and not take my pain seriously. I also asked for Tylenol that I did not receive until I asked the nurse at discharge. MD also told me my results with the door half open ..starts by saying “as we said you have two cysts“ when earlier he told me the PA was wrong there was only ONE cyst. So which is it Barnes one or two? This is the first time I’ve ever been to Barnes, so I’m not a frequent flyer, not looking for drugs. Didn’t even have a chart until this day. Even if I was what would give you as a medical professional that went into this career the right to mistreat me? I want my chart edited and I don’t advise any women to come here. There’s no reason to be treated like my pain is not valid. It’s unacceptable to mistreat patients based on your opinions on how I should act in pain. There’s multiple complaints on here about the staff and doctors from the ER. Had I seen it I wouldve never came here. It’s clear Barnes is doing nothing to correct the ongoing issues . Please don’t come here and allow Barnes to allow their staff to mistreat you ."

"Husband waited in ER with broken leg in EXTREME pain for over 3.5 hours! The patient waiting in ER when we arrived left a few moments ago to another nearby ER. Never received help from this ER! I approached RN calmly asking for pain med since husband has waited so long. RN says we're doing our best w 7 room ER. With my request to have my husband seen or receive pain med while waiting, the RN accused me of escalating the mood of the ER and she will have security escort me off the premises. I highly recommend another hospital!"

"Beautiful oasis of nature nestled behind Building 3. The staff at this location are very pleasant to talk to. Great physicians here."