Mattress Firm Joliet

"Kimberly was super helpful and helped us find the perfect deal, she was very knowledgeable. Would recommend, great service overall!"

"The store inside is nice and the people are too. The reason for the one-star reduction is more of their cooperate policy. I had my eye on a mattress. I saw one day it was a flash sale and it was $20 cheaper, so I called the number because I couldn't stop at the store that day. On the website it said it was available at the store and a week earlier I laid on it. But sure, they could have sold it in a week’s times and not updated the website. They said they had it in the warehouse, I thought great. They can ship it to the store that I drive by on the way home from work & I'll pick it up in a few days when it arrives. Nope, they refused to ship my mattress to the store. They said I must drive to the warehouse and pick it up. It doesn't make sense why the Mattress Firm warehouse cannot ship one of their own mattresses to a Mattress Firm store so a customer can pick it up. When I asked, they had no rational why. Mattress Firm you can do better than this."

"Our sale associate Rico was super nervous nice and very knowledgeable. He helps my husband and I pick the perfect mattress for our daughter. I will definitely go back to purchase another mattress in the future."

"From the moment we walked in we were greeted by a very professional friendly associate named Kimberly. She showed us the best fit for what we were looking for and we found the perfect mattress for us. Thank you Kimberly for making our mornings better!"