Welcome inn - whirlpool suites& extended stay

"First they gave us a room that someone had recently checked out of. Then, we got a room that had been "cleaned". I refused to touch anything in the room. The walls were stained with questionable substances. The clothy headboard was stained with questionable substances. The wall light switch didn't work at all. The bedside lamp shade may have been used to beat someone to death. It had cracks consistent with the size of an adult human skull at least. My boyfriend and I argued for about an hour before we left that nasty place and went to Ambiance."

"The parking lot is covienient and secure. The rates are extremely reasonable. The surrounding neighborhood has a lot of stores and restaurants. Mo the clerk who checked us in was extremely polite and helpful. My husband left his wallet and we were able to get it back immediately."

"I am disabled and in a wheelchair.when I stayed there a few months ago they had no problem with me staying there with a wheelchair and service dog. With the new owner they had let us rent a room. It was the same staff as before so they knew that I was in a wheelchair and have service dogs. The new owner told me that I could not stay there any more because of being in a wheelchair and having a service dog. They are not disability friendly. The rooms are falling apart. In my room the upstairs rooms bath was leaking into our tub. The ceiling was breaking off from the water damage into our bathroom. I would not recommend anyone to stay there. The place needs to be condemned. The mattresses are all pissed stained."

"The previous Presidential Suites @ 39th/St/Pershing is now WELCOME INN & SUITES. I have spent several nights in November in both a KING bed room & QUEEN bed hotel room. Stayed in 3 different rooms & found them also w/ no insect/bug issues, & loved the convenience of the INN 1 block from 2 PACE 307 bus stops both south & northbound, & 4 blocks south of a Metra Berwyn (Harlem Ave) train station headed east (Chicago Loop),or west to the near & far WSW suburbs. Hemma & her staff run the INN,are very friendly,service oriented & 24hr desk. Common hotel & microwave are available & refrigerator in each room. Cable TV,30+ stations & Jewel grocery across st. & a dozen or so fast food eateries w/in 3 blocks! GREAT PLACE!"

"BED BUG INFESTED!!!! I get here they attempted to up charge me for the room because it’s the last queen size room.. then offer a $5 discount.. I remind them I called earlier within the day so I get the room for the actual rate.. get in the room, not even in there for a hour start to feel uneasy.. look around the headboard 3 bed bugs just chilling.. in 3 different spots… come to the office. Now they wanna upgrade my room & attempt to explain.. after I decline now it’s a problem with the system.. I called the police for my security because she’s getting loud & upset with me like IM IN THE WRONG… please don’t visit this place.."