Renaissance Chicago North Shore Hotel 933 Skokie Boulevard, Northbrook, IL 60062

"The good - nice clean and new rooms, comfortable beds, good location next to Dan Ryan, good places to shop, a very nice lobby, nice employees The bad... I had fat black flies in my room all over, someone on the same floor had yelping dog and my room smelled like there was a dog slurping inside our someone forgot to take their dirty and smelly socks when they checked out. No they were not my socks :)"

"Ran out of stars! AMAZING SERVICE! AMAZING HOTEL! AMAZING EXPERIENCE! I wanted to give more stars, my family and our pet really enjoyed our stay! They have been so awesome and understanding of our needs! Nadia was spectacular. Be sure to ask her for anything she can help with, and she is so lovely! Kathleen and Dani were awesome, and they really helped with understanding and helping us with our stay! Honestly, don't stay anywhere else. This was truly home away from home. They have refreshment hour in the evening, and the bartender was awesome as they have a bar! The breakfast in the morning was truly a chef's kiss! Araceli, Reece, and Jorge were our servers! Be sure to hang out with some friendly chit-chat! Renaissance is on my top list of places to stay, and since I have family here, I will always stay here when I'm in town! Thank you for all that you did! It's such a beautiful place. And P.s. be sure to take in the interior decor, it is spectacular, and there is a pool table to enjoy some downtime, a gym that is so clean and well equipped. The washrooms are so clean that the service is 10 stars!"

"I feel like this review is going disappear into thin air like all the others which mentioned just how dirty the rooms are. But maybe I would be doing someone a disservice if I didn't chime in and write this. I've been traveling all over the world for business for over a decade and I've seen airport hotels and casino hotels that were much cleaner than this Marriott property. That speaks volumes since airport hotels and casino hotels are NOT known for their cleanliness. When I checked into my first room, I called the front desk and asked if they can change my room because it seemed like the room wasn't fully cleaned yet from the previous guest. The staff was kind and changed my room immediately. However, upon entering my new room, I quickly realized the issue was not just with the 1st room. I asked the staff to check if the new room they gave me is ready and cleaned and they assured me it was. The pix in this review are from the second room which the staff assured me was "clean". Thank goodness I'm only here for a nignt for work... Because if this is the hotel I chose while traveling with my family, we would immediately book somewhere else and get as far away from this place as possible. P.S: gold elite doesn't mean much here. Chicago dept. of public health will have a field day at this location."

"Thank You Chicago!!! for a wonderful HOME ALONE Christmas. This was my first Christmas in Chicago and it was magical. Renaissance Hotel was great I was greeted with a wonderful man who Loved football we talked about the Christmas game in KC.( I wish I could remember his name.) Dani Greeted me at check in. Dani made sure I had a great visit and accommodated my every need. Renaissance Hotel was truly a Christmas story to remember, being so far away from home on such a special holiday. Every visit to the lobby was one filled with families gathered around the Renaissance magical White and silver Christmas Tree. I can't think Dani enough for making me feel at home, I cant wait for me next visit."

"Despite some initial hesitance due to mixed reviews, I was ultimately pleased with my stay at this hotel. The staff was welcoming and courteous, contributing to a positive overall experience. The room provided was generally well-maintained and comfortable. However, the bathrooms seemed somewhat dated, detracting slightly from the otherwise high standard of the room. A particular area for improvement would be the bathtub - replacing the existing tubs with walk-in showers could significantly enhance the comfort and modernity of the bathrooms. The curved bottoms of the tubs were notably uncomfortable. The hotel's steakhouse was a highlight of my stay, providing an enjoyable dining experience within the hotel itself. On the other hand, the buffet breakfast, while adequate, could have been better. It didn't quite meet the expectations set by the other amenities offered by the hotel. Following the advice of previous guests in their reviews, I requested a room away from the highway. This resulted in a quiet and comfortable setting, and I would recommend future guests to do the same, if noise is a concern. Overall, despite a few areas for improvement, my stay was largely enjoyable thanks to the hotel's welcoming staff, quality steakhouse, and comfortable room."