Residence Inn by Marriott Chicago Deerfield

"Nothing wrong with the room I had it was great. There was a huge family in the room next to us when the rest of the building was completely empty. They were noisy and up all night an even threw trash in front of our front and patio doors. I went up to the front office to ask them to switch rooms and they said they were completely booked. Of course I knew he was lying because I saw on the website there's plenty of rooms and our building only had two rooms that were occupy. I was there for another 5 nights and guess what. They still had plenty of rooms. I think the front desk person knew that family and let them stay in there for free because the next night they were less noisy. The following night they were moved to a different building. I just didn't like how they lied to me and said I can't move rooms when I asked. You need to stop lying to your customers."

"I’ve stayed here once before in their 1 king bed and bath suite and had a positive experience. Which is why I chose to book here again but in their 2 bed 2 bath suite since I have 2 large dogs with me. They have a dog run (not fenced in) for you to walk your dog. They also provide poop bags at the dog run. All suites have a full service kitchen including an oven. Rooms on both occasions have been nice and clean. This is more of a PSA than a complaint to any future guests for the 2bd/2ba suites. The upstairs bedroom loft and bathroom are best suited for children or shorter guests. I’m 5’7” and the bed was barely long enough for me to lay on without my feet hanging off the end. But I had to have my head very close to the headboard. The toilet for the upstairs bathroom is ridiculously low to the ground. I imagine anyone over 5’ tall is going to have an issue squatting down to sit on it. So keep that in mind when assigning sleeping arrangements with your party. The beds are VERY soft, for me this is a bit of an issue after 3 nights because I need a firm mattress for my bad back. So if you need a firm mattress like me you may want to limit your stay to one or two nights or look elsewhere. Surrounding area has a Jewel grocery store, Walgreens pharmacy, McDonald’s, Dunkin’ Donuts, and a Portillo’s! All in all it was a very nice stay once again!"

"I only stayed here one night but wished that I could have stayed longer. It felt more like an apartment. Nice grounds too with walkways with benches, pool, pickleball court, and dog run in the back. Would be great for families looking for a longer-term stay also."

"My family of 5 had to stay here on two separate occasions this year, a couple months total due to our home getting renovations. It was not an easy adjustment with three small children but the staff is so nice. They were so helpful to me one time even offering to help me carry groceries up to the room and sending someone right away to fix the air conditioning when it wasn’t working well. The grounds were always clean and tidy. The cleaning from housekeeping once a week was a perk too. My kids loved the pool and will probably talk about this hotel forever. Thanks for your hospitality!"

"This was our first visit to a Residence Inn by Marriott. We were thrilled to find such a nice hotel option that allows large dogs. The staff was very friendly and the location was convenient. The only negative what's that there was a loud person above us, but that is not unexpected when we stay in hotels and did not detract very much from our enjoyment of this particular space. The layout of the rooms was great, with exterior doors to each room. We stayed in a king studio and thoroughly enjoyed having a full kitchen as well as a fireplace in the room! My husband is a professional puppeteer and our rescue dog and I travel with him, exploring towns while he is performing. Unfortunately, with temperature under 10 degrees on the day we were checking out, the dog and I would have been in the car rather than exploring. We asked for a late check out, due to the incredibly cold temperature. The staff was understanding and allowed us a one hour late checkout at no extra charge!"