Haven Motel,

600 East Northwest Highway, Palatine, IL 60074

"Sooo disappointed. I wondered why when I made the reservation he didn’t want my credit card information- guess I should’ve know it was to good to be true. Was looking for a place to stay for a couple weeks while transitioning to a new job. Called and Scott seemed very nice and cordial at the time. Made the reservation and asked if he wanted my CC information and he was like know you seem like a good guy, I got you down. Ok, great I think. Now- two days before I start my new job and check in I get a call from Scott- sorry but we have no room- a lot of people are transitioning here in between places and jobs and are extending their stays. Well, yeah so was I when you guaranteed my room. Now I’m stuck trying to find someplace with everything else going on. I probably wouldn’t trust this guy ever. Make sure you get written proof of a reservation or you probably won’t have one."

"Scott, the manager, was pleasure to speak to and he took care of us and all our needs. Very clean! Well taken care of, cute garden views, and one of the rooms has LED lighting and mirrors on the ceiling! Friendly community without any drama or bad characters. Lovely."

"Visited a friend there. Grounds were decent. Rooms on outer wall where bathroom is have serious water damage and paper thin. But, if you need a place while you get back on your feet, you could do worse"

"Nice motel in the burbs. Rooms are a little older but maintained and lack HDTV but are clean with microwave and fridge and Xfinity cable with on demand HBO and all the channels. Bathroom and bedding were clean and maintained. Beds have memory foam mattresses and are very comfortable and clean. Location is safe and quiet. Staff is super polite and nice. Would give 5 star review if hdtv was available as compared to most other motels/hotels but I would definitely stay again. If it would let me do a 4.5 star review I would. Has your old Ma and Pa Motel/hotel feel but very home like and that is not said in a negative context, decent rooms and wonderful staff that care about the place and their customers from what I can tell. No complaints."