Comfort Suites,

2480 Bushwood Dr, Elgin, IL 60124, United States

"I didn't have the privilege of staying at this location in Elgin, Illinois, but our employee did and he accidentally left his laptop behind. Lisette T., at the front desk, was super helpful. She went out of her way to get our laptop packaged and shipped back to us safely and securely. Many, many thanks Lisette! We so appreciate all you did to provide us with exceptional service!"

"Stayed for 5 nights recently. Got yelled at for bringing food up to my wife while she was getting ready for the day. Toilet was dirty when we checked in. Never had hot water except for 1 day, it was ice cold. Very very noisy at night and the heater made loud sounds whichbmade it difficult to sleep. Room service only came once and only because we asked. I am a frequent traveler and this was the worst hotel I've ever stayed at."

"The price is right and they’ve got an indoor pool to keep the kids happy. They let us check in early and free breakfast. However, it is extremely noisy at night. I strongly recommend that you get a room at the very end of the hall. We had loud guests checking in and traversing the hall on the way to their rooms. We were awaken several times. The rooms are a little dated but not horrible. The backlit led mirror in the bathroom had an annoying flicker."

"We enjoyed our stay at this Comfort in Elgin,IL on 9-23-23. I was scared of the reviews, but there is honestly nothing that we can complain about this Comfort, except the doors. Why can't a hotel make SILENT closing doors????? Check in and out were great. The lobby was inviting and our room was really nice. Had a pool which we didn't use. Coffee was good and breakfast looked to have a good variety of whatever hot and cold you wanted. We just grabbed coffee and two pastries since we were meeting our son and family for breakfast elsewhere. A big night for ball players in the joint, but was quiet. Nice bunch of players and parents. Really did enjoy our stay here."