The Westin St. Louis,

811 Spruce Street, St. Louis, MO 63102

"My girlfriend and I stayed here for a night to attend a concert at Ball Park Village. This hotel was perfect for this event. Our room was clean and ready as soon as we arrived even though we arrived about 30 minutes before our check in time. The staff were welcoming and incredibly friendly. Joel was amazing. He got us checked in quickly, upgraded our room, and gave us vouchers for a FREE drink or appetizer.The hotel was right across the street from Busch Stadium and a short walk from Ball Park Village. The FREE WiFi was fast. The bed was comfortable. No need dongles because there were plenty of USB ports in the room for charging devices. Parking was $50 for valet or $40 for self parking in a flat, guarded lot across the street. If you're attending something at Busch stadium and don't want to hassle with parking or traffic, I'd recommend staying here. My rating: BEST"

"The front desk agent Joel was fantastic. He was extremely friendly and easy to work with. I specially liked how knowledgeable he was at answering my questions. The room was beautiful, we really enjoyed the shower and bath. Did not eat at the hotel because the location had lots of options near by."

"Decently, large rooms with ample vacant space can do a better job with AC/heater could feel the dust from the ducts. Was surprised to see the front office not responding to a simple request of providing body wash in the shower area. Located adjacent to the stadium and to man good places to eat."

"We got married here in September. Megan was our initial wedding coordinator, and we would go weeks without responses to important questions. Even missed a 0% interest offer on my credit card because I reached out to make a large payment, and she took over a month to get back to me. Mona took over as our coordinator closer to the day-of and although she was much better, no light could shine bright enough to make up for the 12 months of sitting in the dark waiting for responses. We never received our free night in the honeymoon suite, and for some reason my mother-in-law was upgraded to the honeymoon suite for the entirety of her stay at no extra cost? Crazy that her room was 10x nicer than ours. The banquet staff dropped the ball on several important details, but they had a positive attitude and made sure our guests were taken care of. The steak was worth the upgrade! The wedding food, location and positive staff were the only highlights of our stay. I can guarantee that the restaurant is hemorrhaging money. We were the only guests both times we went, and still got poor service from the staff."

"DO NOT STAY HERE! The only thing good was walk across street to bush stadium. I paid $800.00 for two nights. Thanks too we can get you the best deal booking for me! The shower was mildew musty mold smell. With mildew around the shower. I took pictures. Gross. The one sink would drain. But very very slow. I took pictures. The toilet would not flush. But never ran over. Parking is $40.00 a night. But game nights. If you leave and come back. Too bad. You don't have a spot to park in. Because they contract the lots out. For $25.00 a spot. To everyone going to the games. I will never stay here again. Plus the manager was supposed to get in contact with me about everything. And yes never heard nothing from her. And all I got was two queen beds to sleep in and all the above I listed for $800.00 two nights."