Firstmark Credit Union
About the Business
Firstmark Credit Union is a financial institution located at 10911 Culebra Road in San Antonio, Texas, United States. As a credit union, Firstmark offers a variety of financial services including banking, loans, mortgages, and investment options. With convenient ATM access, members can easily manage their finances and access their accounts at any time. Firstmark Credit Union is committed to providing excellent customer service and helping members achieve their financial goals.
Photos
Location & Phone number
10911 Culebra Rd, San Antonio, TX 78253, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Thank you Maria and Chris. Maria helped me setup my accounts and the process was very smooth. Everyone in the bank was very professional and knowledgeable of the process for opening my accounts and addressed all my questions. Thank you and I look forward to banking at Firstmark Credit Union. Caroline Todd"
"I have been with First Mark for sometime now and every experience from opening accounts, making simple deposits, applying for loans, customer service is all great. Appreciate the comfort of knowing I can walk in and know my financials are being handled with care ."
"Normally I have never had a problem with this credit union. Yet today my oldest son who is 19 wanted to turn his child savings account into an adult savings account. Oh but no he can't do this alone I have to go an sign paperwork. Ok so we drive up to the bank and the teller can't help me because only a manager can move an account from child to adult! Well the manager just sat down with someone to open a new account so we just have to sit here and waste our time while he completes a 20 minutes process setting up a new account for someone. Really why can't you give the paperwork to the teller to complete this. You already have all of our information it's just flipping a switch and me signing a couple of papers!!!!!! Update they were able to help us in 15 minutes so it was not a bad wait. It was just a headache"
"Ms Hernandez was amazing. She took a lot of time to be sure I had everything just the way I wanted and even printed out copies for me. Really appreciated her knowledge and patience."
"I recently opened a CD at FirstMark and was given a rate match plus other great financial advice. I appreciate Chris's patience and positive attitude. Ariel and Maria were also so helpful. Great and welcoming bank staff!"
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