The Texas Heart Institute

"Whoever answers the phone for the School of Perfusion is so rude. I asked one small question and she was initially dismissive and said that any answer is on the website. I've combed the website and the answer is not there; hence the reason for my call. She finally (rudely) provided an answer and the answer that she gave was incorrect. She doesn't know what she's talking about. The interaction was very off-putting and makes me reconsider this institution for my studies."

"We feel safe here."

"The building is beautiful. Check out the 1st floor. There's a museum of sorts which is very interesting."

"Please don't let your family member alone with the nurses , my family member almost DIED because one nurse wasn't taking the proper care, he is alive because when he was literally dying, we found the cause he was dying that the nurse could have been prevented if she had been doing her job (there is a 1 nurse to patient in the unit where this happened :cardiovascular critical care unit ) while we were there in that unit another person actually died because a nurse was not putting attention on the patient, their family said they were definitely going to sue the hospital, but it was so heartbreaking to see them cry so much in the waiting room and knowing that nothing was going to bring the family member back , I will never forget that day .... Fast forward with God help my family member improved but stayed in this hospital for a long time, he stayed in lot of the floors and In many units, where most of the nurses don't really care for the patients, they do the minimum they can, and believe me, even if the doctors are doing the best, the nurses can make your patient either get better or worse! Is like if they use all of their degrees to make the patient easier for them, instead of making the changes to get the patient in a better health but they would have more work to do. And it was so sad that this didn't happened just to my family member, I witnessed many neglects on other patients which I did let their superiors know, and also her the stories of many other patient's families saying the same thing about the nurses. In one instance I heard the nurse call from another room, it took them more than 15 minutes to go to that room, in the mean time I could see the nurses joking and laughing in their station, Later I called to report that, and basically they told me that I can just complain on my family behalf And I can do a whole essay on all the times if we hadn't been there, the nurses would have neglected our family member and cause him terrible damage, Unfortunately for every one good nurse we had 4 terrible nurses, Please if you Can, be there for your family member! Believe me we had dozens of nurses through the stay!"