Bluebonnet Trails Community Services 275 Jackson Street, Bastrop, TX 78602

"I went into the Bastrop Bluebonnet Traill Clinic to get a refill on a control substance. The nurse practitioner knew it, as the second she walked into the room, she acknowledged what I was there for and I said yes. She never listened to my breathing with a stethoscope - nothing. She stayed on her laptop computer the whole time and at the end she said she could not prescribe what I needed, but she could give me two weeks of it. I hope this is making more sense to you than it did to me... She prints out a script, signs it and hands it to me to take to the pharmacy. When I take it to H-E-B they almost laughed me out of there, because they said bc she's a nurse practitioner: 1. She can't be prescribing a controlled substance 2., Scripts have to be faxed. They cannot take a handwritten note. Lastly, I called back and spoke to the Clinic supervisor at Bastrop & I'm told that, the doctor that comes to the clinic, infrequently, may not be able to prescribe it either even after seeing me. This is a clinic out of control & that is dangerous."

"My wife is in terrible pain from dental problems. She went in got evaluated, got blood test and antibiotics. Was told to take Ibuprofen and Tylenol for pain. That's a joke. She called twice to try and get some relief, did not get a call back. Still no appointment for tooth extraction, left to be in horrible pain. Seems like no one cares."

"Was so emotional and empressed with their service today for my older son. Through his health problems and helped him to really reach out for help in all aspects. I am proud to have them on the team of specialist that cares for him. I can relax more easily tonight knowing that he is finally going to get the care he needs. Thank you and praise the Lord for people like y'all that do the things you do every single day to help others."

"I lost my medical insurance and was really struggling with my mental health. Bluebonnet Trails has made a world of difference in my life. They are serving A LOT of people so at the beginning when you’re getting used to things be patient. It’s worth it. It might take a little bit before you can get an appointment at first but it’s because they are helping so many people. Every single person who works there wants to see you get well. They all care about what they do and you can tell. And they have so many different resources to help you it’s amazing! On a side note if you’re reading this then either you or someone you care about is dealing with mental health stuff and I just want to say, keep fighting. It can get better. Don’t give up."