PetSmart 1907 Taylor Street, Houston, TX 77007

"Great service, clean store, helpful employees. Cashier #499464"

"WORST EXPERIENCE EVER! This was our first time visiting PetSmart for a grooming appointment and it will be the last! One we arrived to check in for the appointment, we were met with poor service, negative attitude, and incompetence. There was no professionalism or enthusiasm whatsoever. They didn’t want to groom our puppy and asked that we return after the holidays even though they accepted the appointment. One of the staff members stepped on my puppies paw while they were walking him back to us. Complete waist of time! If you love your pet, please look elsewhere. S/N: We booked an appointment at the Petco on TC Jester an hour later and received 5 star service. The staff there were super friendly and inviting. They took excellent care of our pup and gave us a discount!"

"I'm leaving a review for the groomers specifically. I normally use any one of the fabulous ladies in Petsmart Heights Grooming to service my Poodle, Hunter. They always do an excellent job! However, today I used one of the gentlemen and he did awful. My dog looked and smelled the exact same when i picked up as when I dropped off. Do not trust the men in there to groom properly!"

"Love PetSmart. Don't love that it takes 15 minutes to get attention sometimes as they seem to be understaffed, but that's not necessarily a complaint I am aiming at the management. At least not at the store level :-)"

"Sweetie had her first grooming session here & we are very happy with the results. She is only 5 months young so no full body yet."