Pet Supplies Plus Frisco-3 Corners

"**UPDATE of review** Unfortunately, I have to lower my rating of this particular store. Last time I gave this store 5 stars, this time I'm giving them 2 due to the last two on-line orders. I've been a customer at this location since it opened, in hopes that this would be my first stop at buying pet supplies. I feel with all the items I've purchased on-line and in-store, I should be at the top of their customer list. I have two Dobermans who I spend a lot of money on monthly, and at times, "weekly" on online orders from this store and the in-store purchases of dog baths!! Unfortunately, they don't have their on-line order "picking process" down among ALL employees, in order to avoid an error and causing a customer to drive all the way back to correct them. This last order my husband picked up mis- labeled, so the cashier almost left behind one of our items. If my husband wouldn't have mentioned that he thought the box belonged to our order, he would have driven off without it, once again! I may have to transfer my patronage to another location if this continues."

"Love this store! The staff and management are always extremely friendly and helpful! When we order online and pickup at the store, the staff attaches a handwritten thank you note on the order. That's such a nice touch! We take our labradoodle there for grooming and she loves Margie! Margie is so kind and caring. She worked at a different pet Supplies Plus location and we followed her to this one! The Rewards program is great, too! Keep up the great work, y'all!!"

"Great place to give your dog a bath, where you don’t create a mess in your own home! Reasonably priced and sweet staff. Some purchasing items however are steeper than other pet stores."

"Beautiful store. Very friendly and helpful staff. So many varieties in all departments. The services available are of many varieties. Very clean and organized. Easy to find items in store. First time visiting, and i was super excited. Highly recommend!"