ABF Freight 1916 Waukesha Drive, Pflugerville, TX 78660

"They were 3 days late picking up my order to begin with. Delivery was supposed to be in 3 to 5 business days, but took 7. Limited updates. That said, they finally did deliver, and that part was fine."

"Pointless to utilize any other company. They have been nothing but amazing with handling my shipping and receiving of all freight. I even used them for relocations and it went smooth at a very lost cost point."

"Had the worst experience with this company. First, they didn’t call to let us know that the truck broke down and wouldn’t be able to make it within the 8 hour allotted delivery time. 8 hours. I understand things happen, but communicate, so I’m not wasting my day. I had to call myself to figure out what was happening and reschedule the delivery to another day after being told it could take another 2+ hours. Then, while I was out, they tried to deliver the furniture AN HOUR after I had called. I had to rush home only to discover they left the heavy furniture on my driveway for me to single-handedly move into my house. I asked for help and was told “I can’t go inside.” If you can use a different company for delivery, you’re better off taking the other option."

"This carrier lost my freight, even though it was large, relatively heavy, and expensive They never initiated contact with me about the problem, And, when I contacted them they didn't even try to pretend like they were sorry about the lost freight. No solutions were offered other than "wait and see if it shows up". Well, 3 weeks after they picked up the freight it still hasn't shown up and I have heard nothing more from them."

"I used ABF for my UPack reservation when moving cross country. The staff was incredibly helpful. I was really nervous about the move so I called them a few times with questions and they were always patient and helpful. Day of, we got there after business hours. One of the fork lift drivers stayed late to make sure we got everything packed okay, and we're so lucky that he did because we had trouble closing one of the doors because it wouldn't catch the top latch. He got the fork lift and did a very skillful move to slightly lift the piece that wouldn't catch, allowing us to easily lock it. I'm very thankful for everyone's help!!"