Petmate Pet Products

"I have always been a fan of Petmate Pet Products Sky Kennels for my dogs. They’re sturdy, well made, secure, stand up to my 95 pound German Shepherd trying to “walk” it across the living room when she thinks I’m leaving without her and they’re easy to break down and set up when traveling. I didn’t think I could love them more, until today. The locking mechanism on my dog’s 48” crate just gave up trying over the weekend. I was just sitting here looking at TV and the bars just dropped. I called Petmate this morning and ordered another door for my 48” crate that has a special 3-way locking mechanism. I was fully prepared to spend $50, $60 up to $100 to replace this door. Nope, I spent ZERO. No charge for the replacement door and no charge for shipping. It’s great to find a company which not only makes quality products, but stands behind them as well. I cannot emphasize enough how much customer service means when it comes to my purchasing decisions. I currently own 3 Petmate Sky Kennel crates and will continue to give them my business."

"One week send a email but no responded"

"Chuckit balls … my 2 dogs favorites … so fun to chase and throw they love them … ultra ball, squeaker in small size perfect for my jack russell terriers … they have only managed to destroy 1 Chuckit ball of many!"