VIA Metropolitan Transit - Downtown Information Center

"They actually found our lost wallet and called to return it."

"There are some good bus drivers and there are some bad one mainly the bad ones these bus drivers getting paid all this money and can't provide proper services to the community need to weed out these bus drivers but I can honestly say VIA bus service on a scale from 1 to 10 I give it a 3"

"The reason why I never want to go back to Texas is just because only because of this bus company and the city that is operating this bus company, and the executives who don't pay attention to what's going on in their city by having the structure and these abusive bus drivers, You must fix all of this all of these issues..... Are they going to fix it ?absolutely not.... I know that so I will not be back to Texas, and actually I've been going every year of my life but I no longer want to go back because of the abuse I endured from the bus drivers, The only way I could get them to treat me halfway decent was telling them that I am a visitor over and over and over and over again and then they finally let up and stopped abusing me."

"Every city I visit in our nation and across the globe, I like to try the public transportation. I was very surprised on how efficient the public was throughout my time in SAT. In addition, the app worked well; the drivers were very nice; and the buses were clean and comfortable. Having a seat in honor of Rosa Parks was icing on the cake on the first commuter bus. The most reliable public bus service I’ve experienced in a very long time in the USA. Thank you…"

"I am a Disabled Veteran(DV) and have decided to give the public transportation thing a go after decades of driving( the streets are getting crazy out there). I was extremely hesitant because of the reviews(and there were alot) I have read over the past few days about public transportation here in San Antonio. I was pleasantly surprised as my journey began with the security officer(in the admin building) who directed me to Building #2 across the street to get a DV discount card and to my surprise the entire experience was totally painless. I have to admit I was expecting to find a disgruntled, hostile, arrogant, etc. employee and to my surprise my experience was none of that. I received my discount card(Free) and I think she used the "Jedi Mind Trick" on me and then I purchased a monthly(31 day) bus pass($19 ). I was only supposed to get a one day pass. This is not a problem the clock does starts the first time I use it and not from date of purchase which is great, because I don't know when this journey will begin...See out there."