Saia LTL Freight

"God Bless the lady's at Saia freight super valuable highly loved and very reliable indeed much respect Merry Christmas Go Saia"

"SAIA scheduled a delivery for me yesterday from 2-6pm so I took a half day off work. At 6pm they still hadn’t shown up. No phone call from them at all. I checked online and it then said delivery would be from 6-9pm. Again, no show and no phone call. I checked online to find that the package had been returned to the dock and that I would need to call to reschedule. I called them first thing this morning and was told they couldn’t deliver it because the driver had too many hours. They then said they wouldn’t be able to do a same day delivery for me today. I explained this isn’t a same day delivery, it’s a day late and I had already lost a half day of work to meet the day/time THEY scheduled. I was told multiple times today that I would be contacted by dispatch and there has been zero contact by them. In my calls to the center I have been told multiple times the product would arrive at a certain time, still hasn’t arrived. This is absolutely the worst delivery experience I have ever dealt with."

"SAIA delivered my freight right to my front door. The driver was friendly and courteous. The tracking info said my item was in my city and then showed it back in the previous city so I called to check the status of my delivery and the woman I spoke to was pleasant and helpful. She said they forgot my item in the previous city, but that it came on the next truck and was in town and was available to be delivered the next day. She scheduled my delivery time and my item was delivered as scheduled. I had 0 things to complain about, which was a nice surprise after reading the other reviews on this site about them."

"SAIA delivers Very quickly, the next day! We had no problems at all. The delivery man was very nice and friendly. He even called about 15-20 minutes before he arrived. Great experience!"

"Shipped a very heavy very fragile very ackward item that was not packed all that great 1600 miles and didn't put a scratch on it. I was very nervous. The tracking was dead on . Very friendly too. I don't understand the other comments. This is a freight company and not a delivery service and their job is just to get it to your location not put it up. I would recommend them highly."