AIT Worldwide Logistics 4301 Patriot Drive, Coppell, TX 75019

"I really don’t understand the purpose of this company. I ordered something that shipped from the city I live in. It was then transferred to this company for shipping. After they held it at their warehouse for a few days, they gave it to UPS. Literally all they did was delay the shipping process by being a middle man."

"Despite the bad experiences I had waiting for the delivery of the TV. I want to thank Kendal and Jalaam with WillTree Transport . In spite of the fact it was 8:30 pm and they still had a three hour drive ahead of them to get home, they set up the TV and ensured it was working."

"Easily the worst service on the planet. You can GUARANTEE your order will delay. Try calling them and they are rude on the phone and have absolutely no idea what is going on. Sounds like they are always in a panic when trying to locate something. you will be put on hold for a while too."

"I usually dont write review but this company is ways too much of a hassle for me to deal with. They told me they can only be in my area on certain days and at certain hours. Their hour blocks are super inconvenient for employed/office people. Ask them if they could make exceptions and was told blatantly NO. I couldnt get a hold of no one, customer service through phone line, chat,... only got A text from the delivery team and that's it. Couldnt check or see schedule on their website after business hours either. This is typically a trash freight company and I just found out that Sony and West Elm use this trash company so be super carefully when you try to order from Sony and West Elm."

"The absolute worst service ever. I was supposed to have my treadmill assembled today 5/3/23. They never communicated with me to confirm when they will arrive, I called twice only for the agent on the phone to tell me to wait for them to notify me of an appropriate date and time my assembly will be rescheduled for. The most unprofessional service ever and definitely the last time I will have any form of interaction let alone business with them. The absolute worst. Will also be reporting to the better business bureau and anyone who cares to listen. YOU DO NOT RUN A BUSINESS LIKE THIS. Would’ve left a 0 if google let me."