Advocate Lutheran General Hospital Emergency Room 1675 Dempster Street, Park Ridge, IL 60068

"As with all Emergency Rooms you will have to wait your turn and it could be hours. I was treated with such kindness and gentle care by all the staff and doctors. They work as fast as they can to get everyone taken care of. I went in with a tonsil abscess that couldn't be helped by urgent care so they sent me here. By the time I left, I felt so much better that words couldn't even express, and the three doctors that took care of me were so kind and encouraging during my treatment. Wonderful hospital and staff."

"The nurses and doctors were kind but overall did not understand what I was going through. In 2022 while I was at a residential treatment facility for eating disorders I was admitted here for a severe concussion but they also tried to treat my eating disorder. My parents were 8 hours away and I had an ng tube shoved up my nose for not finishing my food. It was painful and my parents were critiqued for not being there but they can't be out of work for that many months."

"I'd add more stars if I could and a pamphlet about triage to address people who left negative reviews and think waiting in a hospital for an issue that is not immediately life threatening is a reason to leave a negative review or not in the norm...if they treat a patient who walked in after you before they treat you or you have to wait to be treated, be grateful. It means the people they are treating are having a worse day than you are. Unfortunately, I've ended up here multiple times and for multiple injuries throughout my life. So far, every time I've left the building put back in one piece and they have been professional, kind, and comforting."

"I had to take my son in for emergency care, and everyone we had contact with was just great. The check-in went smooth and was able to see a doctor in a short time. I was impressed on how nice the place looked and how many people Advocate had staffed to care for patients.I must say that Advocate hired caring people to help you out in a time of need.I am glad I have a hospital like Advocate Luteran General with state of the art equiptment for our needs. Thank you for your services, but I hope we dont have to visit you anytime soon."

"I severely fractured my arm on May 6. An ambulance rushed me here to Lutheran General. In some cases, you may have to wait several hours to be seen. However, because my injury was really bad, they took me in immediately. Both bones were broken. I required surgery. Even though they couldn't do the surgery immediately, the orthopedic surgeon referred me to another surgeon outside of the hospital to do the procedure, and he did. I am very thankful that I was treated with compassion and care. I can't leave a bad review because they didn't do the surgery, as they have multiple patients to treat. Regardless, I am thankful for their best efforts."