Petco 1885 South Randall Road, Geneva, IL 60134

"We had a return that we did not have a receipt for and they were very nice doing the return. They were able to take our phone number and find the purchase but it was over 30 days so we had to get a gift card which is fine"

"Came in to get a fish for my little brother. Mind you I’ve owned beta fishes before I know the basics and all. A male employee decided to give me a rundown on how to care for the fish and I respectfully listened and just agreed. 2 Employees proceeded to not sell me the fish because I didn’t buy a tank, heater, water purifier, etc. They said and I quote “I do not feel comfortable selling this to you knowing they don’t have a tank yet” They only want your money… I had to go to a different store just to get another fish. Mind you I have a tank at home, but what good was arguing going to do? Unless you are willing to drop the hundreds that man was trying to sell me… don’t waste your time here."

"While my experience with this store's staff is five stars, the fact that with every visit, I have to look up every item on their website to have them price match is absurd and should be an illegal practice. Be warned when visiting the store most items are anywhere between 25 and 70% cheaper online on the Petco website. The kind and informative staff will price match, but you must do the leg work."

"First time coming to this location in over a decade and was plenty surprised about the amount of animals yall had here to look at. Our son is obsessed with reptiles so he had plenty to look at. The staff was stocked up and plenty helpful here which was nice. We will definitely be back in the near future."