Walter E. Smithe Furniture & Design

"I was in search of a swivel chair to enjoy watching birds!!!! This chair is comfortable and luxe!!!! I am very heavy with greys in my home, and was gearing up to buy grey leather!!!! We had the best interaction with Gary and his impeccable taste; he really came though with this mix!!! Camel and grey is everything!!!!!"

"Cindy at the Geneva store is amazing! Professional, knowledgeable and believes in customer service. Decided I couldn't buy a so so sofa. My last sofa I purchased through Cindy and 15 years later it looks great. Cushions still look amazing. So I went back and purchased my new sofa from Cindy and she directed me to the same manufacturer. I love it!"

"Purchased a custom couch in 2014. It was an expensive piece for our living room and we waited many weeks. When I was shopping for the couch the saleswoman told me that the warranty included stain protection for the life of the couch if you purchased the Smith stain coat. It has a Smith protection plaque under the cushion. I hadn’t needed any Service for stain removal since purchasing the item since like many we don’t use the living room that often. Recently when a stain appeared from an accident I called customer service and was told that’s only for 5 years and no longer under warranty. I explained that was not what I was told when purchasing. She said that was the policy. I will never recommend WES or make a purchase ever again. It was a expensive piece of furniture and they don’t stand behind their products over service. BUYERS BEWARE what your told is not true."

"We love our new furniture from Walter E Smithe!! We recently moved into our home and were fortunate to meet Ann, a designer from the Geneva location. She is exceptionally talented and dedicated to her clients. Beyond helping us choose furniture, Ann measured the space, planned each room so the style flowed from one room to the next, and helped us choose paint colors and accessories. The furniture from Smithe is of outstanding quality and we highly recommend it!"

"Walter E Smithe designer, Juliene, was incredibly helpful when navigating the challenges of choosing/designing a sofa for a particular spot in our home. She was able to understand what we wanted and guide us to previously-not-considered options - - we are so satisfied with our experience! The quality of the sofa is top notch (both structure and fabrics), and we plan to return soon to purchase a sectional!"