Bayer YMCA,

5555 Page Boulevard, St. Louis, MO 63112

"I wanted to extend my heartfelt appreciation for your invaluable assistance in the water aerobic class. Your expertise as a structural engineer has greatly enhanced our learning experience. Kudos for your dedication and support! Stacy"

"If you need Child Watch, There's no currently Child Watch available**** They had a note on the door that the gym was closed, but there were people working out. So, very confusing."

"Very rude front staff on the counter. The ladies should be trained on people skills. Was going to sign up, went twice to visit the premises and received the same attitude."

"They still charge your card 30.00 once you cancel your membership. My husband cancelled 3 months ago. In that second month he was charge. In the third month he was charged 30.00 again. But he canceled 2 months prior. So in two months they took out 60.00 all together when he canceled. He signed paper to cancel and everything. So when you are canceling your membership please take pictures of your signed papers get the name of the employees that took your information down and who handed you your cancellation papers. This is very upsetting, when money is being taking away from you. 60.00 !!!!!! 60.00 gone for no absolute reason."

"Only giving two stars because my daughter loves going here, but I really dislike having to call and deal with staff because they either don’t know what they’re doing, or are just flat out rude. The staff I encounter when I drop my baby off for camp is great. It’s just the ones working the front desk answering the phones, they’re the ones who need more training in customer service. Or at their job period."